Civitel Akali Hotel, Chania (Crete) ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

55 Kissamou Street, Chania (Crete), Greece, 73131

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

Max:

2 persons

15 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Superior Room Balcony

Max:

2 persons

18 m²

Bed options:

2 Single beds

Pool view

Shower

Heating

room details

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Junior Suite

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Chania (Crete)700 m

Airports

Souda (CHQ) 14.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Reception!

“The front desk staff went above and beyond to ensure my comfort, providing helpful suggestions and fixing my room quickly after a mix-up.” view full review

Impressive Sound Isolation

“The extra metal door on the outside balcony ensured a peaceful night’s sleep, blocking out light and noise from the lively street below.” view full review

Comfortable Rooms

“The room was modern, clean, and the bed was exceptionally comfortable, making for a relaxing home away from home.” view full review

Relaxing Pool Area

“The pool area was perfect for lounging; I enjoyed soaking up the sun and unwinding for hours in a serene environment.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

55 Kissamou Street, Chania (Crete), Greece, 73131

Map view

55 Kissamou Street, Chania (Crete), Greece, 73131

City landmarks

Agiou Markou 8 Akti Tompazi

Old Venetian Harbor

1.9 km

Market

Municipal Market of Chania

1.0 km

Museum

Archaeological Museum of Chania

1.9 km

Castle

Firkas Fortress

1.9 km

Museum

Folklore Museum of Chania

1.9 km

Gallery

Municipal Art Gallery of Chania

1.0 km

Museum

Minoan's World

1.0 km

Museum

Maritime Museum of Crete

1.9 km

Synagogue

Etz Hayyim Synagogue

1.9 km

Lighthouse

Chania Venetian Lighthouse

1.9 km

Market

Old Chania Market

1.0 km

46 Chalidon

Roman Catholic Church

660 m

Square

Talos Square Fountain

820 m

Theriso

gorges of Theriso

840 m

Akti Kountourioti

Nautical Museum of Crete

1.9 km

82 Theotokopoulou

Byzantine Collection

830 m

Park

Municipal Garden of Chania

1.3 km

Church

Church of Saint Rocco

1.0 km

4 Daskalogianni

Omen Art Gallery-Art Shop

1.0 km

20 _. Sfakianaki Street

Historical Archive of Crete

1.0 km

Church

Agia Aikaterini Church

1.1 km

Market

Chania

720 m

Museum

Greek National Football Museum

1.9 km

Tzami Kioutsouk Chasan

Hassan Pascha Mosque

1.9 km

Museum

Venetian Neoria

1.9 km

Rousou Vourdoumpa 5

Church of Agios Nikolaos

1.9 km

Mpetolo 18a

Presentation of the Virgin Mary Holy Metropolitan Orthodox Church

1.9 km

Church

Cathedral of Eisodion tis Theotokou

1.9 km

Nearby

Vlatos Kissamos Chania Chania Crete

2,000 Years Old Tree

250 m

Beach

Nea Chora Beach

250 m

Restaurants

Taverna Kantouni

310 m

Selinou & Pardali Ger.

Cavo Doro

470 m

42-43 Nearchou Old Enetic Hambort

Adama Restaurant

470 m

73014 Platanias

I avli ton Thavmaton

470 m

Rousou Vourdoumpa 1 Splantzia

Royal Sun Restaurant Cafe Bar

470 m

Ioannou Paizi 36

Amarilides Restaurant

470 m

Restaurant

Akrogiali Taverna

580 m

19 Akti Papanikoli

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

friendly staff

excellent service

cigarette smell in rooms

dining temperature issues

7.4/10

Very good

Rooms

7.0

Location

8.7

Service

8.7

Dining

6.3

4/5 based on 289 reviews

#54 of 124 hotels in Chania Town based on Tripadvisor

Kate

United Kingdom, March 2024

8.2/10

My stay at the hotel was a mixed experience. The rooms were quiet, which was nice, but the delay in cleaning after lunch was frustrating when traveling with a child. The staff were friendly and helpful, and the Mediterranean buffet breakfast was a highlight.

Rooms

8.0

The room faced the pool, offering a quiet setting until after lunch, which was a bit inconvenient with a small child. The daily cleaning service was excellent.

Service

9.0

The service was top-notch, with an amazing and polite staff. The lady at the reception was especially friendly and helpful.

Location

9.0

The location was perfect, within walking distance to the old port, which was fantastic. A great base for exploring Chania.

Dining

8.0

The dining options offered a variety of traditional Greek, Chania dishes, and international cuisine. The meals were delicious.

Facilities

7.0

The hotel had great facilities, including a pool and easy access to the beach. However, the area around the hotel was not very pleasant.

Susan

United Kingdom, December 2023

7.0/10

I had a mixed experience at the hotel. The rooms had a strong cigarette smell, but having a balcony made a big difference despite their tired appearance. The service was top-notch with very polite and friendly staff, especially Kleopatra at breakfast. The location was much closer to the center than expected but suffered from noise issues. The dining options were average, with repetitive offerings, and some items were not served at the right temperature. The facilities of the hotel were satisfactory.

Rooms

6.0

The rooms stank of cigarettes but having a balcony was a plus. They were tired but had a nice view of the garden and pool.

Service

9.0

The service was excellent, with fantastic and friendly staff. Kleopatra at breakfast was a standout.

Location

8.0

The location was actually much closer to the center than expected, just a few steps away from the city center, old town, and the beach.

Dining

5.0

The dining experience was average with repetitive dishes, and some items were served at the wrong temperature.

Facilities

7.0

The hotel facilities were satisfactory.

friendly staff

cigarette smell in rooms

Nicholas

United Kingdom, June 2023

7.6/10

The hotel offers spacious rooms with comfortable beds and aircon. The bathrooms were a bit of an issue due to the cigarette smell, which was not ideal for a relaxing holiday. The service was overall friendly and helpful, especially the lady at the reception. The location was perfect, just steps away from the city center, old town, and the beach. The dining experience had good variety but also felt repetitive. The hotel provided an array of facilities to enhance the stay.

Rooms

7.0

The rooms were spacious, with a really comfy bed and air conditioning. However, the cigarette smell was a downside.

Service

8.0

The staff, especially at the reception, were fantastically friendly and helpful. Minor issues were overlooked during room preparation.

Location

9.0

The location was awesome, close to the old port and within walking distance to various attractions. Despite some scruffy sights nearby, the proximity to the city center and beaches was convenient.

Dining

6.0

The dining options offered a good variety but felt a bit repetitive. The food quality was average.

Facilities

8.0

The hotel provided a range of facilities to enhance the overall experience.